Street Diligence currently supports PDF uploads only. Following these guidelines will help avoid issues that could delay processing times and ensure a smooth experience.
What to Do (Do's):
Readable PDFs:
Submit readable, high-quality PDF documents. Refer to this list of accepted document types for guidance.
Consistent Page Orientation:
Ensure all pages are oriented the same way. This helps streamline processing and improves accuracy.
Amendments in Order:
When submitting amendments, include them in the order of execution. This enables the system to automatically track and highlight changes across amendments.
What to Avoid (Don'ts):
Scanned Pages:
Do not upload documents with scanned pages. Scanned pages cannot be read by the system.
If scanned pages are detected, we will notify you and request a new version of the document.
Missing Pages:
Ensure all pages of the document are included. Incomplete documents will require resubmission.
Amendments Without Original Documents:
Do not submit amendments without the original credit agreement or precedent documents. These are necessary for proper processing.
Watermarked Documents:
Documents with watermarks are not supported. Please ensure your PDFs are clean.
Password-Protected Documents:
Password-protected files cannot be processed. Remove any password protection before uploading.
Additional Tips:
Requesting Faster Turnaround:
If you need expedited processing, notify our team via support@streetdiligence.com or use the chat feature in the platform.
Avoid Duplicate or Missing Documents:
Check the system for duplicates or missing documents before uploading to prevent cancellations.
By following these guidelines, you can help ensure efficient processing of your documents and minimize potential delays.